Effective Date: July, 2023
At Carpet Flooring Group ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us through our website www.carpetflooringgroup.com.au ("Website"). By accessing or using our Website, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you interact with our Website or communicate with us. This information may include your name, email address, phone number, postal address, and any other information you choose to provide.
1.2 Automatically Collected Information
When you visit our Website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and other usage information.
2. Use of Information
2.1 Provision of Services
We may use the personal information you provide to respond to your inquiries, process your requests, and provide you with the products or services you have requested from us.
2.2 Communication
We may use your personal information to communicate with you, such as sending you updates, newsletters, promotional offers, or other information related to our products and services. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the emails.
2.3 Website Improvement
We may use the information we collect to analyze and improve our Website's performance, functionality, and user experience. This includes troubleshooting, data analysis, testing, and statistical purposes.
2.4 Legal Compliance
We may use or disclose your personal information when required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Data Sharing and Disclosure
3.1 Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. These service providers have access to your information solely for performing tasks on our behalf and are obligated to protect your information.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Website if such a transfer occurs.
3.3 Legal Requirements
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights or the rights of others, or investigate fraud or security issues.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Access and Update
You have the right to access, update, or correct your personal information. If you wish to exercise this right, please contact us using the information provided in Section 7.
5.2 Opt-Out
You may choose to opt-out of receiving marketing communications from us by following the instructions in the emails or by contacting us directly.
6. Children's Privacy
Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete such information from our records.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
accounts@carpetflooringgroup.com.au
8. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
This Privacy Policy applies solely to information collected by our Website and does not apply to any third-party websites or services linked to or from our Website. We are not responsible for the privacy practices or content of such third-party websites.