Hybrid Flooring Care Instructions

Care and Maintenance Instructions: 

Definitive Hybrid Flooring has been designed to be a low maintenance and durable floor. 

Below are some simple steps to ensure you get the most out of your quality floor. 

▪ Sweep with soft broom or static mop and vacuum regularly. Use a “soft” vacuum head to remove grit and abrasives immediately as they can cause surface scratches and damage. Do not use a steam mop. Do not use any bleach, ammonia or caustic cleaners to clean the floor. 

▪ Spray mops are ideal ways to clean your timber floor with appropriate floor cleaning products such as Bona or Loba branded cleaning products. If you are unsure which products to use, please ask your distributor or Australian Hardwood Flooring. 

▪ Mop using a slightly damp mop with warm water mixed with a PH neutral floor cleaning detergent. 

▪ Use “breathable” woven fabric rugs at entry points and in high traffic areas to collect grit in conjunction with externally placed floor mats. Grit crushed underneath shoes creates the most wear to a floor surface. Ensure all rugs and entry point mats are cleaned frequently. 

▪ Use rugs and runners in high traffic areas. Ensure all rugs, runners and carpets are cleaned frequently. 

▪ Ensure all furniture legs and bases are covered in thick felt pads to avoid scratching. Do not drag heavy furniture over floors. Frequently check and replace felt pads. Do not use rubber-based mats, rubber pads or rubber protective products as the rubber can have a chemical reaction with the flooring and alter the flooring appearance or quality. 

▪ Placing dirt-trapping mats at all external entrances will help to keep dirt and grit off the floor, as well as absorb excess moisture. Frequently clean these mats. 

▪ Keep pet’s nails trimmed to minimise potential scratching. ▪ Understand that stiletto and sharp items including heels may potentially leave marks and damage the floor. 

▪ Controlled environmental conditions are essential to maintaining the condition of the flooring. Optimal humidity is between 40%-60%. Humidity levels outside this range may lead to damage of the flooring. This can lead to potential structural damage, dimensional changes, cupping, shrinkage, checking or gapping. Creaking or squeaking is often a result of dimensional change due to a poorly humidity controlled environment